Posts Tagged ‘Facebook’

Wow, I've been so busy this past month with clients and preparing for my upcoming series on Facebook for Business. I'm launching LIVE seminar series next month here in Denver. I hope to be rolling it out online soon.

You see, it all started while I was teaching the social media segment of my Be Found Bootcamp. I turned to my husband and said "this is all changing so quickly, I can't keep up with all of it. Facebook alone has gotten so huge! It's become such a great resource for small business owners to reach their customers."

Once it was out of my mouth, I had to stop. Every good marketer knows you need focus. You need to focus in on something, grab a foothold and build from there. Was this my new focus?

Did I just perceive a demand or was there really one there? So I tested the demand for it. I went talked to some clients and said "I'm thinking of offering a Facebook for Business class, what do you think?" The answer, "When?"

Then I asked my hair stylist who had just opened up a new salon. I asked her "I'm thinking of offering a Facebook for Business class, what do you think?" The answer, "When?"

I tested it with some more of my clients. Same question, same answer. I went to a meeting of a group of which I am a member (so they know me). Same question, same answer.

I went to some more networking groups. I stood up and said "I'm holding a Facebook for Business class and if you are interested please contact me after the meeting." The result? 25% gave me their cards.

Now as an experienced business person I know that with no preparation, no flyer, no introduction, no sponsor, basically, no one in that room had ever heard of me except for my 2 minute self-intro, that these were amazing results. 25% of people who had never heard of me were interested in learning more about my product. Now, THAT made me stop in my tracks. I found a really BIG need in the market. I thought "Let's go serve it".

So that's what I am doing at the moment. Serving the needs of my market.

I'm sharing this because I want you to see the process. It's really simple to do some market research. You get an idea and you ask for feedback from your audience. You tweak and you get more feedback. It's OK to not get it right the first dozen times. Just keep going until you find the right words, the right need and the right audience.

Market research doesn't have to be hard. It doesn't have to be complicated. It just requires a few simple steps and opening yourself up to indifference, possible rejection and eventually you find the sweet spot.

The key is to find a demand for something. It's so hard to try to sell something that people don't understand they need. It's much easier to find something they want, then give them what they need. I've heard that phrase before, but didn't understand that what they want and what they need could be 2 different things.

Please use the comments section below to share what has worked for you. What have you found that your market craves? How have you tweaked what you offered to match that? What are some simple ways you've tested your products or services with your market?

If you are in interested in learning more about my Facebook for Business classes., or perhaps you want me to teach an online version, or you want me to speak on the subject, please let me know (give me some feedback). Click here to learn more…

How to Energize your Social Media Marketing

Are you having trouble getting any activity going with your social media accounts? Not finding them to be particularly productive? Here are some pointers as to how to break through the noise and get some value out of your social media time.

Build Relationships

Your first priority should be building relationships. If you are posting and no one is responding, then you aren’t building relationships now are you? Just think about how you behave at a cocktail party. OK, well that might not work for everyone, but some of you will get that the conversation should be 2-way. You should be talking about 50% of the time and listening 50% of the time.

But how do you get that conversation started online?

Broaden your network

I found that social media really came alive for me when I became an open networker. That means that I will connect, friend or follow anyone who requests it. Okay so I did once decline someone whose entire stream was porn. But in general, if you aren’t a spammer, I’ll connect.

How has that helped? Well, I have thousands of people in my network rather than a few hundred. Now I have people that I haven’t personally met, but they understand the principles of networking which are “I help you and eventually you will help me”. Many of these open networkers are more active in social networks and more productive connections than the people I know in the offline world that aren’t active & open online networkers. Also, as an open networker, people can connect to me without fear of rejection. All are welcome.

It was a bit scary making the transition to open networker at first. I was afraid of spammers and yes, I do get unsolicited communications. Some are valuable, some are not. I sort through and trash the bad ones and act on the good ones.

I’ve had to refrain from sharing information about my family and children that I used to post and share more openly. Not knowing every person who connects to me requires me to be a little more protected of personal information. Other than that, I have found it to be a positive experience and have enjoyed the new friends, colleagues and partners I have made.

So how do I broaden my network?

Join groups and forums with people of similar interests or potential customers. If you are on LinkedIn, join the Open Networkers group and you will get a list weekly of open networkers you can connect with. On Facebook you can ask to connect with anyone you went to high school or college with, anyone in your address book, etc. You can connect to friends of friends. With Twitter there are lots of directories and tools to help you find connections that have similar interests as you or follow people you want to follow or who tweet from a location you want to target.

Be patient

Building relationships takes time. It takes more time online than it does in person. I believe that online is more leveraged and will help you scale your business, but it doesn’t replace the face-to-face contact. When you are first getting started in your business, face-to-face will get you more valuable feedback quickly so you can adjust your messages and style.

When you take your networking online remember it can take 6 months or more to develop a productive network, depending on how much time you attribute to it. Yes, you can get followers quickly, but you will not have a relationship with most of them so they will not immediately buy from you or refer you. They will trust someone a friend referred them to first, or someone they met in person, because it is easier to trust and communicate when you can also assess the non-verbal cues. But, you can only meet so many people in person. It’s easier to get your message spread more widely and to build a bigger list online. Online is where you build leverage and scale.

Provide Content

The best way to get people to connect with you is to provide great content. Content ideas include:

• Tips
• Information
• Blog posts
• Quotes and inspirations
• Promos
• Other people’s content, quotes and inspirations, blog posts, etc.

Engage your audience

The most important piece to energizing your social media networks is to engage them. What does that mean? It means you need to interact with them as you would in a face-to-face conversation. You need to:

• Respond to comments they make to you
• Comment on their posts
• Answer their questions
• Post your own Questions
• Compliment others when appropriate
• Be a person. Share who you are, your quirks and brilliance.

Notice that sending out promotions is only a small part of the content you are able to provide. The more you give the more you will get. Remember to give others a chance to shine and give them credit. People love to be complimented.

This all may sound overwhelming but there are ways to automate some of this and to systematize your processes so you can keep it in line with the time you have allotted. I spend about an hour and half on email and social media each day. I consider the two to be linked as many of my social media accounts shoot me an email when I need to respond to something.

Prioritize you networks

You can’t be super effective at managing 15 social media accounts unless it is your full time job. Feedback shows that most people can only effectively manage 3-5 accounts. The top 3 have become (not in any order):

1. Facebook which is great if you have a consumer audience,
2. LinkedIn which is super if you are b2b or looking for tips and support to build your b2c or b2b company, and
3. Twitter which is great for live streams of information and making connections with people with similar interests (then the relationship often moves to a different forum for more in-depth conversations). It’s great for live event recording, customer service, timely announcements and other time-sensitive information.

There are a myriad of other social media platforms and which ones you choose to focus on should be based on who your target customer is and where they like to hang out.

Remember to bring your own energy to your social media communications. Share your expertise. Share who you are. Be genuine.

I know it’s a bit weird at first when you start communicating with a big black void. But there are people out there and you will be heard. You can be shouting at them, selling them or engaging them into a two-way relationship with you. Which one do you think will be most effective, most productive and most energizing for all parties?

How do I automate the marketing of my blog?

Do you automate the marketing of your blog posts? Here’s what I’ve done.

My blog posts are relevant to small business owners and entrepreneurs who want to market their business better. As such, I have them automatically posted to places that small business owners can find them such as Twitter, LinkedIn, Facebook and more. I have spent some time automating this process so I can focus on the creation of content and not the marketing of it. Here are the methods and tools I used to automate the updates of my blog posts.

Twitter

I have two twitter accounts; the first, @expertmktgcoach, I tweet each post once, and the second, @debzimmer, I use to repeat the tweets throughout the day.

I use Hootsuite to import the RSS feed from my blog to twitter. This sends out one tweet per account. With Hootsuite, I can also schedule tweets on that second account so that the tweet reoccurs throughout the day.

LinkedIn

My blog headline posts to my LinkedIn status using Hootsuite. Hootsuite also sends the status to Ping.fm which updates numerous other sites that I visit less often.

My blog is then imported into my LinkedIn Profile using the LinkedIn WordPress Application.

Facebook

I use Facebook Notes to import my RSS feed into my Facebook Page. This creates a duplicate copy of my blog on Facebook. I can also use Hootsuite to import the headlines into my wall on my personal Facebook profile or public page.

Social Bookmarking

Using the WordPress Plugin tool for OnlyWire, my posts are automatically bookmarked to numerous bookmarking sites with which I have accounts. It creates bookmarks at more bookmarking sites than I can reach through Ping.fm. Ping.fm reaches other social media sites that OnlyWire doesn’t, such as Plaxo.

RSS Reader

I use Feedburner for those who want to get my blog posts in an RSS reader format.

Kindle

If you are a Kindle user, you can read my blog by subscribing through the Amazon Kindle Store.

SEO

Each post I write is search engine optimized. I use a number of tools including WordPress plugins to assist me with search engine optimization.

Email

There’s one more automation tool I’m considering but haven’t yet implemented. I see that AWebber is now integrated with Feedburner and can send the RSS feeds in email to your subscriber base. I think that sounds way cool. I just wish the tools I currently use offered that service.

That’s all I’ve got on blog marketing automation. Do you have any tools or systems you use that you particularly like?

Social Bookmarking:

Social bookmarking allows you to store, organize, search, and manage links to web pages on the Internet. Social Bookmarking sites use metadata “tags” to organize links which lends to search engine optimization of the content. The social bookmarking sites offer web feeds of the bookmarked links which enables users to find new bookmarks that are shared by others.

Tips:

• Bookmark articles relevant to your customers or business using one or more of these sites.
• When you see relevant articles to your business, write a comment and link back to your site.

Resource List:

• Digg – Digg is a place for people to discover and share content from anywhere on the web. From the biggest online destinations to the most obscure blog, Digg surfaces the best stuff as voted on by our users..
• AddThis – AddThis is the #1 bookmarking and sharing button on the Internet. We help website publishers and bloggers spread their content across the web by making it easy for visitors to bookmark and share content to their favorite social destinations.
• Delicious – Delicious is a social bookmarking service that allows users to tag, save, manage and share web pages from a centralized source. With emphasis on the power of the community, Delicious greatly improves how people discover, remember and share on the Internet.
• StumbleUpon – StumbleUpon uses ratings to form collaborative opinions on website quality. When you stumble, you will only see pages that friends and like-minded stumblers have recommended..
• Facebook – Facebook’s mission is to give people the power to share and make the world more open and connected. Millions of people use Facebook everyday to keep up with friends, upload an unlimited number of photos, share links and videos, and learn more about the people they meet..
• reddit – reddit is a source for what’s new and popular online. vote on links that you like or dislike and help decide what’s popular, or submit your own!
• Mixx.com – Use YourMixx to tailor the content categories, tags, specific users and groups, and we’ll deliver the top-rated content as chosen by you and people who share your passions. Lists user-recommendations for stories, photos and videos. Customize the start page, join private groups, and rate content.